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SHIPPING POLICY

Shipping Overview

At our online store, we prioritize swift and secure delivery for all your fashion essentials. Every order is carefully processed within 1-2 business days after payment confirmation, ensuring your curated selection of seasonal footwear reaches you in pristine condition. Our logistics partners specialize in handling delicate fashion items, with packaging designed to protect quality during transit.
Whether you're refreshing your wardrobe with the latest trends or investing in timeless classics, our team verifies each item's condition before dispatch. For time-sensitive deliveries, we recommend placing orders well in advance of special occasions.

Shipping Timeframe

Processing typically requires 1-2 business days, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity:
- Domestic shipments usually arrive within 3-7 business days post-dispatch
- International deliveries may take 10-20 business days depending on customs clearance
During peak seasons (November-January), allow additional 2-3 days for processing due to high order volumes. You'll receive shipment confirmation with tracking details once your order leaves our facility.

Shipping Costs

We offer transparent pricing with shipping costs calculated at checkout:
- Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
- Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
Expedited shipping options may be available during checkout for urgent deliveries. All charges are displayed before payment confirmation.

Shipping Regions

We currently ship to most countries across North America, Europe, and select Asian/Pacific regions. Some restrictions apply to:
- Remote areas without reliable carrier coverage
- Countries with import restrictions on leather goods
- Regions experiencing political instability
During checkout, our system automatically validates your address. For specific inquiries about your location, please contact our support team.

Order Tracking

Within 48 hours of dispatch, you'll receive an email containing:
- Unique tracking number
- Carrier information
- Estimated delivery window
Track your package directly through the carrier's website or via our order portal. Most international shipments update tracking information within 72 hours of crossing borders.

Delayed or Lost Shipments

While we strive for timely delivery, occasional delays may occur due to:
- Customs inspections
- Severe weather conditions
- Carrier logistical issues
If your shipment exceeds the estimated delivery window by 5+ business days, please contact [email protected] with your order number. We'll initiate trace procedures with the carrier and keep you updated throughout the resolution process.

Customs & Import Duties

International customers may be responsible for:
- Local VAT/GST taxes
- Customs clearance fees
- Import duties based on product value
These charges are determined by your country's regulations and are not included in your order total. We declare all packages with accurate product descriptions and values to facilitate smooth clearance. For duty estimates, please consult your local customs authority before ordering.
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Trendy Footwear Collection for Every Season | Stylish Sneakers, Boots, Loafers & More
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